Privacy Policy
Zephyr Digital is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, engage with our services, or interact with us. Our services include consulting on modern automation tools, educational guides on machine learning, introduction to AI and its applications, training on digital collaboration platforms, and guidance on cloud technologies and digital infrastructure.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes information you voluntarily provide to us when you request consultation, subscribe to our newsletters, register for courses, or contact us. This may include your name, email address, phone number, company name, job title, and billing information.
- Usage Data: We automatically collect information about how you access and use our site. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Zephyr Digital uses the collected data for various purposes:
- To provide and maintain our services, including consulting and educational offerings.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our services when you choose to do so.
- To provide customer support and respond to your inquiries.
- To gather analysis or valuable information so that we can improve our site and services.
- To monitor the usage of our services.
- To detect, prevent, and address technical issues.
- To send you relevant educational materials, updates, marketing, and promotional information (you can opt-out at any time).
3. Disclosure of Your Information
Zephyr Digital may disclose your Personal Information in the good faith belief that such action is necessary to:
- Comply with a legal obligation (e.g., in response to a subpoena or court order).
- Protect and defend the rights or property of Zephyr Digital.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of users of our services or the public.
- Protect against legal liability.
We may also share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or serving our users, provided those parties agree to keep this information confidential.
4. Data Security
The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights under GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Zephyr Digital aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
7. Children's Privacy
Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Zephyr Digital
14 Windermere Road, Suite 101
Calgary, Alberta, T2P 2L4
Canada